TECH IT EASY
IT SERVICES LLC
Frequently Asked Questions
Answers to common questions about our services and policies
Answers to common questions about our services and policies
We connect to your device using secure, encrypted remote tools. You maintain full control and can disconnect at any time.
Yes — we support Windows, macOS, Android, and iOS devices.
You can pay securely online using any major credit or debit card. Our checkout system is safely powered by Stripe.
We check performance, errors, malware, storage health, and system stability. You receive a full report with recommended fixes.
Many issues can be fixed remotely. If physical repair is needed, we will tell you exactly what is required.
Yes — we support older laptops, desktops, and mobile devices.
A full review of your digital footprint, accounts, devices, and security posture.
Yes — we secure Google, Microsoft, Apple, and other cloud platforms.
Absolutely. We use encrypted tools and only collect information necessary to provide our services.
If a service cannot be completed, we offer partial or full refunds depending on the situation.
Payment is required before remote sessions begin.
Yes — we support business invoices and recurring service agreements.